Terms and Conditions

Please read these Terms of Service (“Terms”) carefully before using [Insert Website Name] (the “Site”) operated by NexaCart-Online (“us”, “we”, or “our”). By accessing or purchasing from our Site, you agree to be bound by these Terms. Please read these Terms of Service (“Terms”) carefully before using www.nexacart-Online.com (the “Site”) operated by NexaCart-Online (“us”, “we”, or “our”). By accessing or purchasing from our Site, you agree to be bound by these Terms.

1. Dropshipping and Supply Chain Disclosure

Third-Party Fulfillment: We operate as a dropshipping entity. Products are shipped directly from our third-party manufacturing and supply partners.
Product Variations: Minor variations in product color, sizing, or packaging may occur due to production line changes by our suppliers.
Stock Availability: Inventory levels are managed by suppliers and are subject to change without notice. We reserve the right to cancel orders if an item becomes unavailable.

2. Shipping, Customs, and Delivery

Delivery Estimates: All listed shipping times are estimates, not guarantees. We are not responsible for delays caused by custom clearances or courier backlogs.
Import Duties and Taxes: The buyer is the importer of record. You are solely responsible for any customs duties, import taxes, or local clearance fees levied by your destination country.
Multiple Packages: Orders containing multiple items may arrive in separate packages at different times, as items may originate from different suppliers.

3. Pricing and Payments

Price Changes: We reserve the right to modify prices for any product at any time without prior notice.
Currency: All transactions are processed in Indian Rupee (INR) unless otherwise specified.
Payment Authorization: By placing an order, you verify that you are authorized to use the chosen payment method.

4. Returns, Refunds, and Damages

Return Period: Customers must report damaged or incorrect items within 1 day of delivery.
Damaged Items: To process a replacement or refund for damaged goods, you must provide clear photographic or video evidence of the defect.
Change of Mind: We do not offer refunds for change of mind once an item has shipped OR else RTO charges will be applicable for the shipment.

5. Limitation of Liability

Maximum Liability: To the maximum extent permitted by law, our total liability to you for any claim arising out of your purchase shall not exceed the total price paid for the product.
Supplier Actions: We are not liable for any indirect, incidental, or punitive damages resulting from supplier delays, factory defects, or product misuse.

6. Governing Law

Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of India/Kerala, without regard to its conflict of law provisions.

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.